Brand Privacy Policy

Effective Date: July 1, 2023

At Synapse, we take privacy seriously and we respect the privacy concerns of our community of users. This Privacy Policy (the “Privacy Policy”) describes how Synapse Group, Inc. (the “Company,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information in connection with our websites (the “Sites”) and the related content, services, products, and other features and functionality offered on or through those Sites (collectively, the “Services”).

Manage Your Information

Email Preferences

Opt-out of marketing e-mails by clicking on the following link and filling out the form accordingly.

Delete Your Data

Permanently delete your information.

Control Over Your Data

For additional ways to delete, opt out, or manage your information, please see the “What Controls Do I Have Over My Information?” section of this Privacy Policy.

What Personal Information Do We Collect?

Information You Provide to Us

The personal information we collect from and about you may vary depending on how you engage with our Services and the information you provide voluntarily. We may collect personal information directly from you or otherwise in connection with your use of the Services, such as:

Information Automatically Collected


As is true of many digital properties, we and our third-party partners may automatically collect information you provide to us and information about your device and use of the Service when you visit or interact with our Services.

The type of information automatically collected includes:

Note that we and our third-party partners may combine information that each of us collects automatically with other information about you, including information you choose to provide.

See the “What Controls Do I Have Over My Information?” section below to learn more about how you may limit or disable cookies or certain other tracking technologies on your device.

Third-Party Sources

We also obtain personal information from third parties, which we often combine with personal information we collect either automatically or directly from an individual. For example, we may receive the same categories of personal information described above from the following third parties:

How Do We Use Personal Information?

We may use your information for various purposes, including:

How Do We Share Personal Information?

We may also disclose personal information to third parties, including:

What Controls Do I Have Over My Information?

You may control your information in the following ways:

Cookies and Other Tracking Technologies

To manage cookies, an individual may have the ability to change their browser settings to (for example): (i) notify them when they receive a cookie, so the individual can choose whether or not to accept it; (ii) disable existing cookies; or (iii) automatically reject cookies (or certain types of cookies, such as cookies set by third parties). Note that similar controls may exist for other tracking technologies, such as pixels, SDKs, and local storage. Please check your device or browser settings and related documentation for more information.

Further, note that restricting the use of these technologies might negatively impact an individual’s experience using our Services, as some features or offerings may be less personalized or may not work as otherwise intended. Depending on an individual’s device and operating system, the individual may not be able to delete or block all cookies or other tracking technologies described in this Privacy Policy. In addition, if an individual wants to reject cookies across all browsers and devices, the individual will need to do so on each browser and device they use. You may also have options within your email client to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our emails and performed certain actions with respect to such emails (e.g., URL clickthroughs).

How Do We Protect Personal Information?

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. That said, no security system is impenetrable and we cannot guarantee the security of our systems at all times. Thus, you assume some risk with regard to the security of information you provide through any digital property, including our Services. To request an invite to our bug bounty program to submit reports on vulnerabilities found on our Sites, you may contact us by emailing

What About Links to Third-Party Websites or Services?

Our Services may provide links to other digital properties that are controlled by third parties. Linked digital properties may have their own privacy notices or policies, which we suggest you review. We are not responsible for the content, usage, terms, privacy policies, or digital properties of any third party.

What’s Our Policy With Respect to Children’s Personal Information?

Our Services are not designed or intended for use by children, and we do not knowingly collect or solicit personal information from children under the age of 16 (or the equivalent age of a child in your jurisdiction) on the Services. If we become aware that we have inadvertently collected personal information from a child under the age of 16 (or the equivalent age of a child in your jurisdiction), we will endeavor to delete any such information promptly. If you believe that we may have collected information from a child under 16 (or the equivalent age of a child in your jurisdiction), please contact us using the contact information below.

What’s Our Policy for Users Outside the United States?

Your personal information may be stored in, transferred to, and processed in the United States and in any other country in which the Company or other Company affiliates, or service providers maintain facilities. The data protection laws in these countries may provide a different standard of protection for your personal information than the country in which you are located or your country of residence. If you have questions or wish to obtain more information about the international transfer of your personal information or the implemented safeguards, please contact us using the contact information below.

Where Can I Find Your Region-Specific Disclosures?

We may choose or be required by law to provide different or additional disclosures about our data privacy practices depending on your state or country of residence:

How Will We Inform You About Changes to This Privacy Policy?

We may update this Privacy Policy periodically to reflect changes to our privacy practices. If we make any material changes to our privacy practices, we will indicate at the top of the Privacy Policy the date when it was most recently updated and you shall be bound to such changes when accessing the Services that are linked to the updated Privacy Policy. We may also provide notice of such material changes in other manners at our discretion. We encourage you to periodically review this page for the latest information on our privacy practices.

How Can You Contact Us?

If you have questions about this Privacy Policy or about our privacy practices, you may contact us by emailing

If you are a California, Colorado, Connecticut, Utah, or Virginia resident inquiring about your privacy rights under your respective State Privacy Law, please include “U.S. Privacy Rights Request” in the subject line of your email.

You may also write to: 225 High Ridge Road, East Building, Stamford, CT 06905

U.S. State Privacy Notice

For residents covered under the State Privacy Laws, this U.S. State Privacy Notice supplements the information contained in our Privacy Policy by providing additional information under such laws. The term “State Privacy Laws” means, as applicable, the California Consumer Privacy Act (the “CCPA”), the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act.

Your Privacy Rights

Depending on your state of residency, you may exercise the following rights under the State Privacy Laws in relation to the personal information about you that we have collected about you (subject to certain limitations under such laws, such as exceptions in the State Privacy Laws or the inability to verify your identity):

The Right to Access

Under the State Privacy Laws, you have the right to obtain confirmation regarding whether we are processing your personal information and to access that personal information. You also have the right to access that personal information in a portable, readily usable format, unless not technically feasible to provide in such a format.

Specifically with respect to the CCPA’s right to access, you have the right to request the following: (a) the specific pieces of personal information the business has collected about you and (b) the categories of personal information collected, the sources of collection, the business/commercial purpose for collecting or "selling/sharing" personal information, and the categories of third party to whom the business discloses personal information.

The Right to Deletion

You have the right to request the deletion of PI we have collected from you, subject to certain exceptions under the State Privacy Laws.

The Right to Correction

You have the right to request that inaccuracies in your PI be corrected, taking into account the nature of the personal information and the purposes of the processing of your personal information.

Opt-Out Rights

Under State Privacy Laws, you have the right to opt-out of “sales” and “shares” of personal information, “targeted advertising,” and certain use/disclosure of “sensitive” personal information. We do not “sell” or “share” your personal information or process your personal information for “targeted advertising.”

For purposes of the CCPA, we process “sensitive” personal information only for the limited purposes specified under the CCPA that do not require a corresponding opt-out right. For purposes of the other State Privacy Laws, we will not process “sensitive” personal information except to provide goods/services that you request or as otherwise permitted under those laws without requiring consent (e.g., requesting a magazine that relates to a certain religion).

We do not have actual knowledge of “selling” or “sharing” PI of consumers under sixteen (16) years of age.

To Exercise Your Privacy Rights

To submit a request to exercise your right to access, deletion, or correction, please use this form.

Unless otherwise prohibited by the State Privacy Laws, we may need to verify your identity and confirm your residency before processing your request. In order to verify your identity, we will generally either require the successful authentication of your account or the matching of sufficient information you provide us to the information we maintain about you in our systems. This process may require us to request additional personal information from you, including, but not limited to, your email address, phone number, or date of last transaction in connection with our Services.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where we are unable to verify your identity or locate your information in our systems. If we cannot comply with a request, we will explain the reasons in our response.

Non-Discrimination and Appeals

You have the right to not receive “discriminatory” treatment for exercising the rights discussed in the table above. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.

Further, under Colorado, Connecticut, and Virginia’s State Privacy Laws, you may appeal a decision we have made in connection with your rights request. All appeals should be submitted by emailing, along with a copy of the decision that you are appealing.

Authorized Agents

In certain circumstances under the State Privacy Laws, you are permitted to use an authorized agent to submit requests on your behalf (using the mechanisms for submitting requests above), where we can verify the authorized agent’s authority to act on your behalf.

Specifically, under the CCPA, for requests to access, delete, or correct personal information, we require the following for verification purposes:

  1. a power of attorney from you or your authorized agent that is valid under the laws of the applicable state where you reside; or
  2. sufficient evidence to show that you have:
    1. provided the authorized agent signed permission to act on your behalf; and
    2. verified your own identity directly with us or directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf.

Deidentified Information

Where we process “deidentified information” (as such term is defined under the State Privacy Laws) and are required to keep such information deidentified, we commit to maintain and use the information in deidentified form and will not attempt to reidentify the information, except in instances where necessary for determining whether the deidentification process we used satisfies the requirements under applicable law.

Notice at Collection (CCPA)

The following additional disclosures apply to residents covered under the CCPA.

Notice of Financial Incentives (CCPA): We may offer you financial incentives for the collection, sale, retention, and use of your PI as permitted by the CCPA that can, without limitation, result in reasonably different prices, rates, or quality levels. The material aspects of any financial incentive will be explained and described in its program terms. Please note that participating in incentive programs is entirely optional, you will have to affirmatively opt-in to the program and you can opt-out of each program (i.e., terminate participation and forgo the ongoing incentives) prospectively by following the instructions in the applicable program description and terms. We may add or change incentive programs or their terms by posting notice on the program descriptions and terms linked to above, so check them regularly.

Each price or service difference related to the collection and use of personal information is based upon our reasonable, good-faith determination of the estimated value of such information to our business, such as by calculating the expense related to the offer, provision, or imposition of the financial incentive or price or service difference or revenue generation or expense related to the collection or retention of consumers’ personal information.

How to Contact Us

We are located at: 225 High Ridge Road, East Building, Stamford, CT 06905

All feedback, questions, and comments in connection with our privacy practices and our privacy policies should be directed to: